Shipping Policy

Order Processing

Each order is handled with care to ensure quality and accuracy.

Please allow 1–3 business days for order processing before dispatch.

Orders placed on weekends or public holidays will be processed on the next available business day.

Delivery Time

Our standard delivery timeframe is 5–15 business days, depending on your location.

We work with trusted shipping partners to ensure your order is delivered as safely and efficiently as possible.

Once your order has been dispatched, you will receive a shipping confirmation email including your tracking information.

Shipping Fees

We are pleased to offer complimentary shipping on all orders, with no minimum purchase required.

Every order is delivered directly to your door at no additional shipping cost.

How to Place an Order

Placing an order with Madelaine’s Closet is simple:

Select your desired item and add it to your shopping cart.
Proceed to checkout and carefully review your shipping details.
Choose your preferred payment method — all transactions are processed through our secure SSL-encrypted checkout system.
Once your order is complete, you will receive an order confirmation email for your records.

Delays & Availability

Please note that shipping and delivery times may occasionally vary due to:

high seasonal demand,
carrier delays,
customs processing, or
other unforeseen global shipping disruptions.

While we always aim to deliver your order within the estimated timeframe, delivery dates are not guaranteed.

Our team remains committed to ensuring your order arrives as quickly as possible and will keep you informed throughout the shipping process where applicable.

Customer Care

For any questions regarding your order, shipping updates, or delivery concerns, please contact our Customer Care team:

Email: info@madelaines-closet.com

We are always happy to assist you.